This is a topic that’s come up as of late, and there are a lot of folks on either side of the issue, but most of us are stuck in the middle wondering why this is a question. Apple is big with consumers, not with business, and always has been. But with the Consumerization of IT (hey, I’ve been writing about it, are you reading?), people are bringing their Apple units to work into places where they’ve never been before. iPads and iPhones are items that people personally have, but are they truly enterprise-worthy?
Yes and no.
The easy to use methodology of Apple’s OS is wonderful for the average user. It just works for them. So certain users can really do with Apple’s setup…and not just those guys doing graphics or video…the most basic of the Apple units can do wonders for the most basic of users. They have programs that mirror (or in the case of Office are also made for Apple’s units) most of what is used in an office, so it should be easy to bring together…right? Not so. The average IT person is not well versed in Apple programming, networking and the like. Now that number is getting better every year, but that’s because a younger generation that is well-versed in Apple products is coming to work now, and bringing their iPhones with them. Still, having to learn a whole new way of doing things isn’t easy, and takes both time & money…something most companies aren’t willing to invest in. But, those that do usually don’t know where to start. However, we here at PC Mall actually can do assessments to help you and your company determine your needs, what you should be trained on and how to help set you up for a true Mobile Device Management platform. There’s help if you want it…believe me it’s true. 🙂
Now those on the “Apple Enterprise, BAH” side, are really not happy with Apple’s “enterprise apps” and their release “schedule” and it’s affect on the IT world. (Not really a schedule, sometimes it looks like I handed my blindfolded kid nephew a marker and a calendar.) The real worry is that Enterprise is slow to change and adopt, so when your OS update plan is “kinda when we want to” instead of every 3 years…that’s going to drive most companies and their IT staff batty. Galen Grumen makes a great point in his blog that these folks need to get over themselves, and to “Get a clue: The notion of a three- or five-year technology road map is untenable and unrealistic outside of mainframes, ERP, retirement tracking, and nuclear containment — the systems that need to be static and stable at their cores for decades. Any IT leader expecting such plans from any user-oriented technology provider should be fired.” IT is a place where if you’re not on your toes, what you’re working with can become obsolete and unworkable…and so will you the IT worker be as well if it’s not corrected soon.
In the end, if you want to bring Apple deeper into your company’s enterprise, come talk to us. We’re actually starting to hold classes at our Headquarters in El Segundo, CA…and if you’ve got enough staff, we’ll come out to your office to run training! Yes it costs money, and yes it’s worth it to be Apple Certified. So let’s start talking about the future, and not live in the past…too much. 🙂