How to roll back your iPhone from 8.1 and not blow it up.


I hear things often like, “Leader hates Apple products” or “you’re a Microsoft elitist” or “you can’t call the iPhone a watch!  What does that mean?”…I’ll get into that later.  But, since some of my readers do use iPhones, and have users that worsh…use them…I wanted to provide this information I came across today about the newest iOS 8.1 software and how to get it off your new iPhone 6, because it’s bricking them.

(By the way…in reference to “bendgate“…if anyone puts their super thin smartphone in their pocket…front or back…without a case, and are surprised it bends…they should return it for a flip phone.)


Not often does a company issue software that bricks their phones, but Apple is the one who does it often.  Some would say this is really a problem because so many people have iPhones…but it’s not just that.  It’s so many people have iPhones that shouldn’t have a smartphone.  It’s like having a fancy car/lawnmower/watch that you don’t know how to fix when it goes wrong.  Because of that we see things like the “Wave Technology” issues with people microwaving their iPhones to charge them.  We just shake our heads and wonder what’s wrong with people…when it’s average people who are super-gullible and believe everything they see, coupled with ignorance of how technology/machinery works.  If you know someone who doesn’t understand how an iPhone works or a Microwave works…please read these links for a starter course.

wave melting

Now…for those if you having issues with iOS 8.0.1 bricking your brand-spanking new iPhone 6 unit…here’s a solution from the folks at CNet.

Apple issued an update on Wednesday to fix various bugs in its iOS operating system. The iOS 8.0.1 update, however, appeared to do more harm than good for some users. Numerous iPhone 6 and iPhone 6 Plus owners complained that they were no longer able to make calls, send texts, or use Touch ID after updating their devices. Apple has since pulled the iOS 8.0.1 update from its servers. If you have already updated your device, here’s how you can roll it back to iOS 8By downloading the final build of iOS 8 as it was released as an IPSW file, you can restore your iPhone to the latest stable version. To begin downloading the IPSW file, head over to this site and select your device from the drop-down menu. This is an official copy from Apple that we are being pointed to from a third-party site. We used this method to restore our own iPhone and can confirm it works. The download may take a few minutes depending on your Internet connection. To download the iOS 8 IPSW file directly, click on the name of your device below. Note that this will automatically begin downloading the file to your computer.
iPhone 6
iPhone 6 Plus
Once the file has been downloaded, connect your iPhone 6 or iPhone 6 Plus to your computer and open iTunes. Select under the backup options “this computer,” then hit “Back Up Now.” This takes a full snapshot of your contacts, email, apps and settings, and stores it on your computer. On iTunes in Windows, hold down the Shift key and click the Restore option. Next, select your iPhone’s IPSW file and follow the prompts. Those of you on OS X, hold down Alt key and click the Restore option in iTunes. Next, select your iPhone’s IPSW file and follow the prompts.  Wait for the IPSW to unload on your iPhone. You may need to disable “Find my iPhone” first, found in your iCloud settings. Once your iPhone has been restored to iOS 8, your iPhone will be wiped clean. All you have to do now is restore the backup from iTunes.  Click “Restore backup,” select the latest backup you just performed, and wait for the process to complete.

Simple right? 🙂


Google Apps & PCM!

This is a rehash of my post on LinkedIn…I don’t know how many of you cross pollinate so I figured it wouldn’t hurt to post the information here. 🙂

Howdy Folks! We here at PCM just added on Google Apps for work as something we can help provide for our clients. With specialized packages and plenty of options…which you can see below, we can help you be more successful!

Google Apps has unique characteristics that makes it the right solution for more than 5 million companies…

Better Collaboration – a new way to collaborate, resulting in higher productivity and more connected teams.

Cloud-Based – Accessible online, Google Apps is easier to use on the go, and on any device, but allowing for offline editing. No hardware to purchase and install either!

Continuous Innovation – Between online storage through Google Drive, Priority Inbox for organization, and video meetings with Hangouts…Google’s innovations are there to save you time and money.

12 Month licenses for this product start at $45 per seat. Contact me for more details! 🙂

Malware will invade your iPhone!

Here’s a great reblog from the folks over at Barracuda.  They have been very proactive with their information in the past month, and are taking action that should be applauded.

Many spammers/malware developers have been buying legitimate apps over the past couple years in order to compromise their users with infected updates.  So your IOS setup isn’t going to protect you from things like this.  Internal attacks will rip your life apart…don’t be a statistic. 🙂

Read the article here.

Happy Monday!

Happy Monday!

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The Little Turbine That Could

New Mac Pro is the most exciting Apple computer in years

Hi there!  I’m one of the newest partners on the PCM Dragontech Team…and while you don’t know who I am yet, I’m sure you will soon. 🙂   My name is Stacy Witkowski, and I’m a lot cooler than these other nerds here, I promise!  (She’s not much more nerdy than Dwight – editor)   But enough about me and more about what we are here to talk about…the exciting new MAC PRO; The newest movement in desktops from Apple!

Personally I’m excited to see this unit in person and know my customers are equally excited after the long wait for the new Mac Pros.   While surfing for news on the new Mac Pro, I came across this great article from Electronista, and I recommend you take a look at it. It seems the wait was well worth it.

Why am I excited? The sleek, light design.  The old Mac Pros looked like a gigantic desktop tower straight out of a movie from the 1990s…or something you’d strain your spaghetti through.

It's a sieve I tell you!

It’s a sieve I tell you!

My clients are excited about the enhanced performance!  Probably the most able of the Mac Pros ever, this badboy has 6 cores and up to 64GB of ram.  It’s almost bigger on the inside than the outside!

I think Darth has his work cut out for him...

I think Darth has his work cut out for him…

“Apple still makes computers for the professional market, although no one has ever seen a professional workstation like this before.” Some are and some aren’t Apple fans but one thing we all should agree upon, the new Mac Pro is something special and is as innovative as anything Apple has ever done.

Have a great weekend everyone! 🙂

Meraki Systems Manager Rides Again!

Three years ago, I had co-workers who didn’t understand who Meraki was, and why I thought their product was so amazing.  A year ago at this time, most were starting to get it…and now, they come up in conversation even on the lips of senior salespeople who started in this business while I was graduating high school.  Top of Gartner‘s innovators in the LAN/WAN quadrant, these guys have always known their stuff…not to mention they have some of the best people working in the business.  (My territory’s area manager, Erin Hipp, is a great person and runs an awesome team.  Hi Erin! 🙂 )

Why do I mention their free Systems Manager Asset and Mobile Device Management tool?  Because today they released some major upgrades to that already great tool.  Now they have full support for Android devices, along with a great content manager called Backpack (available for iOS in Q4) that will securely deliver files and maintain updates.  The Backpack piece is a killer deal.  Through it you can deliver specific files to all devices under your management in a bundle or singularly.

People pay for this stuff?  Really?

Jump over here…to see what this is all about.

I’ve said this a lot in the past year…if you use Systems Manager, and if you do the webinar for the free product you’ll be sold.  If that doesn’t do it for ya…you can do a free 14 day demo of the products to just see how they work for you.

Tell us what you think!


PC Mall Event: Secure Mobility Summit 2012

Howdy folks!  I’m fresh off of the end of the quarter, and after recovering from the 4th of July holiday (nothing like being around mortar rounds being fired off) I wanted to get this over to all of you.

PC Mall is holding their Secure Mobility Summit on August 24 at the Sheraton Gateway Los Angeles hotel.  This free event is loaded with seminars all day that will allow manufacturers to give you the information about Secure Mobility that you’re going to need in the coming months.  As I’ve said many times before, the Consumerization of IT has hit us and it’s time to get involved now before you start taking punches to the face that you aren’t ready for.  We’ll have Seminars being held by Cisco, Microsoft, Trend Micro, Apple, Symantec and VMWare for free.  All you have to do is register, and you can attend.

Now kicker #1.  We’re also offering a special paid hands-on workshop on Apple – iOS deployment, being run by none other than Dr. Robert Kite, Director of Apple, Mobility & Consulting Services for PC Mall Services.  (some information:  Prior to joining PC Mall, Dr. Kite was a consulting engineer for Apple and he is the Author of the Xsan 2 Administration and the Mac OSX Security and Mobility V10.6 certification books.)  This training will be $99 until July 20, and after that it will be $229.  It will cover all aspects of deploying iOS into your environment from planning to installation & management.

Did I mention all attendees will receive a free Apple TV? 🙂

Interested in going?  Just click here, or you can contact your rep here at PC Mall to sign you up.

Now, as many of you know I’m going to be on vacation for some time over the next few weeks.  No worries…there will be posts going up from myself and Thaddeus as often as possible, and I”ll be having some things I’ve already written and are ready to go, pop up as well.

Take care and talk to you soon.  (If you’re my client you’re gonna hear from me today or tomorrow I promise!)



Mobile Web Content…brought to you by…

The US Government?  Those guys who still think a Fax is an acceptable method of transmitting data?  Yup them.  Apparently, our president has made it a mandate for government agencies to make all information available to US citizens on their mobile devices.  Now as many of you know, this does require that special mobile sites be created and the like…but is this a necessary immediate step?  For our government, anything faster than a hobbled elephant is too fast, but maybe this political cynic will be proven wrong.  (I REALLY hope so.)

While the US Government is moving on getting things up on mobile platforms, it appears that internet ne’re-do-wells (aka hackers) are doing their best to take information down off of those platforms.  This great little article discusses that and how Apple is now under attack.  Apple-ites should now ask their Microsoft friends for a hug, it’s going to get ugly before it gets better.  While I’m no fan of McAfee’s statistics, they are sound and something to take seriously.

If you’re investing in a mobile platform and workforce, I’d recommend staying away from Android and working with Apple’s iPad.  As I mentioned in another article (and it’s covered above), the number of threats to Android platforms was 600 in 2011, and has jumped to over 7,000 threats in the first half of 2012.

Need help managing or looking into how to plan a mobile setup and how to manage those devices?  Give I and my team here a call/email.  We’re very good about helping you find out what you want to do…and get you started on that path.